Sunday, November 15, 2009

Selling Medicare by Phone

So now I get asked all the time, "Can I sell Medicare Supplements by phone?"
The answer is now a very easy one. Not only can it be done, but the clients are happier, the cases are issued faster (when using the Electronic Applications) and the clients refer more people. Their message to their friends and family is that the entire process was painless, they did not have to have an agent come visit them, and the whole thing was completed in less than 20 to 30 minutes over the telephone.

When we are using the electronic application from Mutual of Omaha and their related companies (United of Omaha, United World), the seniors watch along with a screen sharing utility. They absolutely love this as they can be heard settling into the process and watching the enrollment take place. They are relieved to see, right on their computer, that their information is being entered into an official form on a secure website and what the reasons are behind the specific questions. They can even pipe up and let us know when we've misspelled a word or made a date error. This means less rejected applications due to errors.

We also have a unique method of obtaining signatures on paper applications that makes the process almost immediate and must less cumbersome than putting together a packet for the mail and then waiting a week to see if it's returned (with the added cost of Business Reply Mail).

As we're bringing on more and more carriers to satisfy the varying needs of clients in newly added states, we are also bringing on more agents that have never before sold Medicare Supplement policies. The attraction to the new agents seems to be the simplicity of the process and the consistency of the renewals.

We're using the site: http://www.medicarebyphone.com, along with http://www.nationalmedicareservicecenter.com for client acquisition, along with others.

Agents interested in learning more about our unique selling process should visit:
http://www.finalexpensebyphone.com

Contracts for the carriers can be found at:
http://finalexpensebyphone.com/CONTRACTING.html